What we can do for you
A brief look…
Our technical support team will ensure that your systems are working as efficiently as possible allowing you to concentrate on your business. Letting Designer Technology take care of your IT systems and support will allow you the peace of mind that your business is running at maximum efficiency with its systems. With our support solutions we are able to provide remote support your systems allowing you to focus on what you do best; running your business.
Adhoc IT Support, If you don’t require ongoing IT Support and just need us to remote in or visit you every now and then we are more than happy to help you! Our Adhoc rate is £55 Per/hour, billed in 30 minute increments. Adhoc technical support is available 9am – 5pm, Monday – Friday.
Monthly recurring IT Support, If you are a company with 3 members of staff or more then we would recommend our monthly recurring IT Support service which will allow you to pre-purchase a block of technical support hours or purchase technical support hours on a monthly basis. Purchasing block or monthly recurring hours qualifies you for our discounted technical support rate of £45/hour and also gives you and your business priority technical support.
Onsite Technical Support - We are more than happy to travel to your home or your office to take a look into any IT issues that you have or to install new hardware for you. We have a basic callout fee of £15 for areas within 10 miles of the SO31 5BL postcode and then any extra miles are billed at 80p per mile plus our adhoc hourly rate with a minimum of 1 hour. Onsite technical support is available 9am – 5pm, Monday – Friday. If you require onsite support outside of 9am-5pm, please call a member of the team to discuss your requirements.
- Experienced technical IT Support team meaning issues get resolved promptly and you can get back to work in no time
- Friendly customer services and technical support team who are always happy to help
- Ad-Hoc support or Monthly recurring support
Our technical support team will ensure that your systems are working as efficiently as possible allowing you to concentrate on your business. Letting Designer Technology take care of your IT systems and support will allow you the peace of mind that your business is running at maximum efficiency with its systems. With our support solutions we are able to provide remote support your systems allowing you to focus on what you do best; running your business.
Adhoc IT Support, If you don’t require ongoing IT Support and just need us to remote in or visit you every now and then we are more than happy to help you! Our Adhoc rate is £55 Per/hour, billed in 30 minute increments. Adhoc technical support is available 9am – 5pm, Monday – Friday.
Monthly recurring IT Support, If you are a company with 3 members of staff or more then we would recommend our monthly recurring IT Support service which will allow you to pre-purchase a block of technical support hours or purchase technical support hours on a monthly basis. Purchasing block or monthly recurring hours qualifies you for our discounted technical support rate of £45/hour and also gives you and your business priority technical support.
Onsite Technical Support - We are more than happy to travel to your home or your office to take a look into any IT issues that you have or to install new hardware for you. We have a basic callout fee of £15 for areas within 10 miles of the SO31 5BL postcode and then any extra miles are billed at 80p per mile plus our adhoc hourly rate with a minimum of 1 hour. Onsite technical support is available 9am – 5pm, Monday – Friday. If you require onsite support outside of 9am-5pm, please call a member of the team to discuss your requirements.